POPIA Act 4 of 2013 Compliance

POPIA Statutory Privacy Policy & Biometric Governance

Effective Date: 1 January 2026  |  Jurisdiction: Republic of South Africa

This Privacy Policy outlines how TVB Network (Pty) Ltd (“Operator”) and the subscribed mining concessionaire (“Responsible Party”) process personal, biometric, and operational data within the MineCore OS platform pursuant to the Protection of Personal Information Act (POPIA Act 4 of 2013).

1. Responsible Party vs. Operator Designation

Under Chapter 1 of POPIA:

2. Special Personal Information & Biometric Telemetry (POPIA S26 & S32)

To enforce statutory underground descent safety, shaft muster headcount, and prevent identity fraud, MineCore processes Special Personal Information under POPIA Section 26:

3. Purpose of Processing (POPIA S13)

All data captured in MineCore is processed strictly for legitimate mining operational purposes:

  1. Statutory compliance with the Mine Health and Safety Act (Act 29 of 1996) and mandatory DMR/DMRE statutory returns.
  2. Emergency underground muster board reconciliation and blast clearance verification.
  3. Calculation of shift punctuality, overtime, hazard pay allowances, and BCEA Section 34 compliant disciplinary deductions.
  4. Tracking maintenance telematics for yellow plant machinery and heavy haulage vehicles.

4. 30-Day Statutory Account Deletion Governance (POPIA S14)

Mandatory 30-Day Cooling-Off Grace Period: Account deletion requests do NOT execute instantly. To safeguard operational safety audit trails and prevent catastrophic accidental data loss, all deletion requests undergo a statutory 30-day grace period.

5. Data Subject Rights & Data Portability (POPIA S14 & S24)

Mining employees and concession administrators maintain statutory rights to:

6. Information Officer Contact

For POPIA inquiries, data subject access requests, or regulatory privacy audits, contact our designated Information Officer:

Information Officer: TVB Network (Pty) Ltd
Physical Address: 11 Diagonal Street, Newtown, Johannesburg, 2001, South Africa
Email: compliance@tvbnet.co.za  |  legal@tvbnet.co.za